SMS Terms & Conditions
Advance Insurance offers text messaging for account notifications and customer care. These terms explain how you can enroll, what messages you may receive, and how to stop receiving messages.
1. SMS Consent and Privacy
Phone numbers and consent information collected through our SMS consent process will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
For more information about how we handle personal information, please review our Privacy Policy.
2. Types of SMS Communications
If you consent to receive text messages from Advance Insurance, you may receive messages related to:
- Account notifications and updates.
- Customer care and responses to your inquiries.
- Follow-up communications regarding your requests or services.
Example message: “Hello, this is Advance Insurance following up on your recent inquiry. Please reply if you need further assistance. Reply STOP to opt out or HELP for help. Message and data rates may apply.”
3. Message Frequency
Message frequency varies based on your requests, account activity, and customer service needs.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Please contact your carrier for details about your messaging and data charges.
5. How to Opt In
You may opt in to receive text messages from Advance Insurance by selecting the SMS consent checkbox on our online forms and submitting your phone number.
SMS consent is optional and is not a condition of purchasing products or services. If you do not wish to receive text messages, leave the SMS consent checkbox unchecked.
6. How to Opt Out
You may opt out at any time by replying STOP to any text message from Advance Insurance. You may receive a final message confirming your opt-out.
You may also request removal from our SMS messaging list through our Contact page.
7. Help and Support
For assistance, reply HELP to any text message or visit our Contact page.
8. Standard Messaging Disclosures
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for assistance.
- Consent to receive text messages is not a condition of purchase.
- Please review our Privacy Policy and Terms and Conditions.