Customer Testimonials & Reviews - Advance Insurance USA

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Amazing service I would recommend them all day everyday fast and easy service best I’ve ever had 10/10

Nekai D., Orem, UT

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Nate is very professional and was able to answer all questions and concerns. Highly recommend.

Josh E., Orem, UT

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Incredibly prompt, friendly and competitive. Was able to get a policy exceptionally quickly, Robyn was incredible in all aspects of her profession. I’m only using them in the future

Harrison P., Orem, UT

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Whether you're in the market for auto or home insurance, AI's you're go to when it comes to Affordability, CS, and Effective Brokering. Let them do the legwork, while you put your leg up.

Dallin L., Orem, UT

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Great place Robin was cool she helped me find a good policy for a freshly planted Utah boy.

Andrew B., Orem, UT

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I’ve been with Advance Insurance for years and have never experienced any issues with them. The agents are polite and easy to work with, and I’ve never had any questions left unanswered.

Kenzie B., Orem,UT

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The employees were friendly and courteous and knew their jobs well. A great group of people to do business with. I will give them my business in the future as well.

Jeff S., Orem, UT

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This was so easy and super beneficial for me! I really appreciate the use of technology-Mark shared his screen with me so I could see what was going on. He walked me through everything and explained it all very well!
Recomend!

Addie F., Orem, UT

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I was referred by a friend. Spencer was very friendly and responsive. They are able to text and take data from photos and attachments, making the information gathering process easy. He told me it would take 30 minutes to gather quotes and he called back precisely at the 30 minute mark. I hope I don’t have an accident, but if I do, I look forward to similar responsive service.

Gordon B., Orem, UT

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Bryce was not pushy at all! He made everything simple for me and was patient with me and stayed in contact with me to help me get the best bang for my buck! I’ll be saving lots of money and getting the same coverage thanks to him! He was fast and efficient too!

Nitasha E., Orem, UT

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I had no agent. When I called Nationwide they directed me here. I felt it was sketchy cuz they wanted to put my bank account number on the progressing insurance file. I kept checking my bank and everything is normal. Everything that I have asked of them was processed without any issues. You’ll need patience if you want a new quote. I didn’t get my quote for a couple hours and had to keep asking for updates cuz I was in the dark and wasn’t sure if my requests were still being worked on. The girl over the phone was nice and never lost her patience with me. Thankfully I never lost my patience either. The money that was supposed to come out of my account came out a couple days later and everything is as it should be. 4 stars.

Fernando S., Orem, UT

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Robyn is literally the best!!! She helped find me a policy sooo quick and best of all it was under 200$ !!! Mind you me and my husband are young drivers with a brand new car and a lot of other people were giving me quotes as “cheap” 280 and high 500-600$. Definitely recommend this place and ASK for Robyn ??

Jennifer C., Orem, UT

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I was pleasantly pleased having just worked with Advance Insurance to secure auto insurance. They offered me several choices to select from so I chose Bear River. Brandon was very personable, friendly and knowledgeable. They were also friendly answering the phones. Thank you Brandon and Advance Insurance.

Steve M., Orem, UT

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We worked with Cory Goss and she was AMAZING. She worked so quickly and saved us almost $300 on our car insurance. Both my husband and I are young, and active a bit newer cars so our insurance was so high. My mom referred me to Advance Insurance and Cory helped us very quickly. Was not hard to get ahold of at all and was extremely personable! Definitely continuing to work with her for our insurance needs!

Aylín L., Orem, UT

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Tyler and his team as the best around. Quick and prompt service with incredible pricing. He switched my out of Allstate on auto and home to bear River and saved me a bunch of money. Was a simple painless process and he even canceled my old policy. It’s nice to know that advance insurance has my back! Thanks again!

Tanner J., Orem, UT

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My questions were answered quickly and completely. I felt heard and was done with the whole process VERY quickly.

Jeremiah W., Orem, UT

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Excellent! They find you the perfect insurance for your situation!

Dustin H., Provo, UT

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I’ve been with Advance Insurance and Trent for probably 15 years. He is always friendly and helpful. We have great insurance rates as well. Lately, there has also been a very nice person who answers the phone and loves to visit with me when I call. I recommend these guys for sure.

Kristen V., Provo, UT

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Professionals. I've been going there for years. They always have affordable and thoughtful quote offerings. Keep up the great work

Jacob T., Salt Lake City, UT

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I’ve been with advanced insurance for quit some time and they are always very helpful and always trying to get me the best rates possible and I would highly recommend them to anyone needing insurance .

James P., Orem, UT

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Every time I work with them they are extremely professional. I don’t understand insurance very much, but they are patient with me and get me the best deal. Very happy with their overall service.

Joshua G., Orem, UT

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Their team is so responsive, and quick to cater to your expressed needs. I was especially impressed with Spencer who was diligent in staying on top of my policy, and reaching out to offer me beneficial solutions before I even knew I needed them.

I've recommended them to several people and will happily continue to do so because of their great service!!

Shamika W., Orem, UT

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Found an ad on FB, entered my info, and was contacted within 24 hours. Agent I spoke with was extremely friendly, kind, knowledgeable, helpful, and personable. Made great conversation while getting the info/quote I needed. Got me an incredible deal and plugged it in same day! Now I'm covered and have a great person to contact if I need! Thanks a bunch!!

Bri T., Orem, UT

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I love advance insurance. They are fast and effective. Spencer did a great job on looking for the best policy that fit my needs, and very nice and profesional helped me ever step of the way. So pleased with their services. Definitely recommend this agency.

Ines M., Orem, UT

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We happened to be shopping for insurance when we came across this company. They got us an extra amazing deal and we couldn't be happier with the customer service. 5 stars all the way! Would highly recommend

Tonya G., Orem, UT

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Advance Insurance set me up with an agent. He was super helpful and always really good about working around my busy schedule. Overall great experience and I felt like they are very personable.

Jared R., Orem, UT

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Spencer was super helpful and got me the lowest rate possible, even tho I’ve had an accident in the last 5 years! 100% would recommend!

Eli Brown

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Bryce went above and beyond all expectations. Extremely happy will recommend to everyone.

Marriah Delacruz

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I spoke with a women named Robin, unfortunately did not get her last name but this was my first time setting up renters insurance and when I say she was perfect, she was! Every question I had she had a amazing answer for it and was such a great person. So helpful, so funny and like I said, perfect!

Thulin

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Robyn rocked it! She knows Her stuff and is a first tier sales agent. I'm glad I chose to go with Advance and Bear River Mutual.

John Henstra

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My name is luis with lad design and the reason of my 5 star review it’s Mike Palmer he’s been out business agent for the last 2/3 years and we love him he’s really professional! Really nice,so helpful, in our opinion one of the best agents that we have worked with since we open our business, we really recommend him ,you guys will love to work with him as well!!!!

Luis Hinojoza

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I have used Dave at advance insurance for all of my insurance needs for 10+ years. They are responsive they reach out every once in awhile to help you shop for better prices. They are the best!

Steven Yeip

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Great giving me all the information I needed and didn’t pressure me at all.

Alene Weakley

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I’ve worked with them for about two years, and honestly they make finding insurance for anything so so easy. Not happy with your rate at anytime call, and if they can’t get in right then, they are sure to follow up with you.

Laina D

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Friendly people. Great rates. They really shop around for your specific needs.

Bonnie Burt

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Robyn was very cheerful and happy to help me get quotes for and start a car insurance and renters insurance policy. Very helpful!

Jacob Brown

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Talk to Nate!! He’s straight forward and helped me save money but also giving me a better insurance plan. Also responds quick to my text.

Josue Aguirre

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Their team is so responsive, and quick to cater to your expressed needs. I was especially impressed with Spencer who was diligent in staying on top of my policy, and reaching out to offer me beneficial solutions before I even knew I needed them.I've recommended them to several people and will happily continue to do so because of their great service!!

Shamika Winters

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Always helpful.very professional. And you can talk to someone if you need to ! They treat you like a person, not a number .thank you advance insurance for always answering my questions and laughing with me! Thanks to Robyn at advance insurance.

Arleta Hanks

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Spencer was great! He was able to save me $100 a month on insurance.

Karissa Beesley

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They helped me set up an account and get a good rate within 30 min

Alex G

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Great service, I got my insurance in less than 15 minutes, service is exceptional I really recommend Please ask for Robyn pitman she is the best ....

Karina Pacheco

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Found an ad on FB, entered my info, and was contacted within 24 hours. Agent I spoke with was extremely friendly, kind, knowledgeable, helpful, and personable. Made great conversation while getting the info/quote I needed. Got me an incredible deal and plugged it in same day! Now I'm covered and have a great person to contact if I need! Thanks a bunch!!

Briana Tate

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The guy that helped me was very knowledgeable and fast. Also very polite.. I called earlier and the female who answered the phone would’ve even give me her name to me that’s very unprofessional. But I’m thankful that I spoke to some professional people at Advanced Insurance. Have a good day.

Chula Sue

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These guys are so nice to work with! Garrett got right back to me with my quote and made everything super simple. Great rates and excellent service!

Hailey Newman

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Great service and has tons of options that they will cater to your exact needs and wants. Saved 150 dollars a month on my auto insurance. They do awesome work!

Lauren Goodrich

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Kevin at Advance Insurance is so awesome! He always responds to my emails quickly and finds me the best rates for auto, home owners or renters insurance. I have been working with Kevin and Advance Insurance for several years and will continue to be a loyal customer in the future. Thanks for your business!

Chelle Keele

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I have never had a problem with Advanced Insurance. They are friendly, competent and amazing to work with. Won't go to anyone else.

Rick Nielsen

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I absolutely would recommend this company. Great experience setting up our new policies. Spencer was very nice and answered all of my questions. I felt like he really cared about us and finding the best deal for us. They were able to save us a lot of money. I highly recommend him and this company. Thanks!!!

Karri Finlinson

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Mark was quick to respond to all our inquiries about insurance for our new home and car. He helped us get everything set up and is even saving us around $50 a month between our auto and home insurance with better coverage! Thank you so much Mark for all your assistance with this!

Kaiti Papa

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Robyn was extremely kind, helpful & efficient! She took great care to find just what I needed, at the right price! She was amazing!!

Carol Davis

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Robyn understood my insurance needs immediately and got several quotes together. We discussed the pros and cons of the policies and companies together. I got the information and support I needed to make informed decisions about my insurance. Robyn is focused and meticulous about details which saved me money. I have found my new insurance agent. Robyn is great!

Susan Sawyer

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Robyn was so great. She didn't stop till she found me a good deal. Would definitely recommend people come see her ??

Nadine Johnson

This place has the best rates of anyone in Utah county. Everyone I've sent there has saved. The smaller (high risk) insurance companies they deal with don't have web portals or any way to pay other than talking to an agent or mailing a check, which is kind of annoying, but they save me money.
Greg G

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This is a great company and their customer service is phenomenal. Jerri has always been awesome to take handle all my insurance questions and needs.

Brett Proctor

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Tyler Parcell is by far the BEST insurance agent I've ever worked with. I've used him on several investment properties, my home and our cars. He is always willing to hunt down the best possible option for us. Highly recommend.

David Healey

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I have used Advance Insurance for a while, now. My homeowners policy needed to be changed and they took care of it for me and got me a comparable coverage without any stress on me. Great job, Advance Insurance!

Julie Russell

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Jeri at Advance Insurance is always very helpful. She is quick to assist and respond and always works hard to get us the best policy for our needs.

Wood Family

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Nothing but professional service from start to finish!! The commercial department in that agency is second to none!! Would highly recommend to any business owners in search of insurance nirvana.

Eli Holilio

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I’ve been getting all my insurance needs with Tyler at advanced insurance for years (house, car, life, health). He and his team have been very responsive and friendly. But most importantly he has saved me a ton of money. I would highly recommend advanced insurance to anyone.

Gordon Hansen

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Had a great experience with the person helping me out. She was friendly and delivered excellent customer service. I believe her name was Janetsa, but I'm not entirely sure. Definitely will be recommending Advanced insurance to my friends and family.

Brandon Garcia

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I don’t have insurance with these people but was tear ended by someone who does have them. When i called to make the claim Jerry was so kind and so helpful. I don’t know why i expected the person helping me to be rude because my experience with other insurances isn’t the best when the accident is their insureds fault. But Jerry was fantastic and also funny and had a warm spirit and was personable. I don’t like dealing with people who have no personality on the phone and Jerry was the opposite of that. She helped me get a claim set up and got my issue resolved quickly.

Alisha

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Jerri Riley went above and beyond to assist when I changed my auto policy when i purchased a new vehicle. She got me the best policy with the best company. Having this level of service is tough to find. Thank you Jerri for all your help.

Michael Fitzgerald

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These guys have always been helpful and professional. They're great at finding the best insurance for your needs and budget. They respond quickly to any issues or requests.

Michele Carlson

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Customer Ratings & Reviews for Advance Insurance USA

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